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    Free UK delivery over £20Klarna & Clearpay available

    Frequently Asked Questions

    Everything you need to know

    Products & Recommendations(2)

    What is the difference between accelerators, bronzers, and tingles?

    Accelerators are bronzer-free lotions made to help you build deep, natural-looking colour, usually with tyrosine and plenty of moisturisers. Bronzers add colour you can see: cosmetic bronzers give instant colour that washes off, while DHA bronzers keep developing for a few hours after your session. Tingles create a warming, tingling sensation on the skin and are made for experienced tanners only.

    How do I know which products are right for my skin type?

    Take our Tan Prescription Quiz! It analyzes your skin tone, sensitivity, tanning experience, and goals to recommend the perfect routine. You can also filter products by experience level on our shop page.

    Safety & Health(1)

    Is sunbed tanning safe?

    Sunbed tanning means UV exposure, and no UV exposure is without risk, so we never describe it as safe. What we can tell you is how our studio works: every client has a skin-type consultation before their first session, our team sets session lengths from it, sunbeds are for adults only by law, and Type I skin cannot use our sunbeds. If you would rather have colour with no UV at all, self-tan is the alternative.

    MEGATAN Studio(1)

    What is MEGATAN Studio?

    MEGATAN Studio is our tanning salon in Birmingham, with Luxura X7 and Luxura V6 sunbeds and the MegaSun K11. We offer pay-per-minute sessions, course packages, and monthly subscriptions.

    Shipping & Delivery(1)

    How long does delivery take?

    UK orders are typically delivered within 2-3 working days. Express next-day delivery is available for orders placed before 2pm. International shipping times vary by destination.

    Returns & Refunds(1)

    Can I return products?

    Yes. For retail orders you can return unopened, unused products within 30 days of delivery. That goes beyond the 14-day right to cancel that UK law gives you, which we always honour too. Email hello@megatanonline.com with your order number to start a return. You pay the return postage, and once we've received and checked the item we refund your original payment method. If an item arrives faulty, damaged or wrong, we cover the return postage. Opened products can't be returned for hygiene reasons unless they're faulty. Trade orders are covered by your trade account terms. Full details: megatanonline.com/policies/returns

    MEGATAN+ Subscription(1)

    What is MEGATAN+ subscription?

    MEGATAN+ is our premium subscription service offering monthly routine deliveries, free shipping, member-only products, priority studio booking, and exclusive discounts. Plans start from £19.99/month.

    Trade & Business(1)

    Do you offer trade accounts?

    Yes! We supply salons and retailers across the UK. Visit our Trade Enquiries page or contact us directly for wholesale pricing and partnership opportunities.

    Still have questions?

    Can't find what you're looking for? Our team is here to help.

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